Reference

cendanabet.com Privacy Policy, Made Clear

Our Privacy Policy explains how cendanabet.com collects, uses and protects the data linked to your account, device and wallet activity.

Account dataWallet recordsCookie choicesPolicy requests
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HELP WITH PRIVACY

Get Policy Help Beside Your Account

A clear contact route matters when a privacy question meets a login or wallet issue.

Privacy questions Ask through the account help path when you want to know which data we hold, why it is used, or which Privacy Policy section covers your request.
Wallet records Include the payment rail, such as DANA or QRIS, and the receipt reference. We use those details to locate the relevant transaction record without asking for your full wallet password.
Login concerns If a mobile sign-in or phone verification step looks unfamiliar, contact us through account help. We can check the session details and explain the security action available under this policy.
DATA HANDLING DETAILS

Know What We Keep And Why

We handle Privacy Policy requests through the same account path used for identity checks, so we can reduce mistaken changes to your profile.

Account data

We may hold your registration details, verified phone number and account identifiers to connect sign-in activity with the correct profile. Phone verification helps us confirm that a request comes from you.

Session security

Device type, browser signals and sign-in time can help us spot unusual access. A new mobile device may require another account check before wallet or profile details are shown.

Cookie controls

Cookies can remember your session and selected settings. You can clear them through your browser controls, although doing so may remove saved preferences and prompt another sign-in.

Payment matching

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references help us reconcile a receipt with your account. We do not need your wallet password to check a status.

Retention period

We retain account and transaction records only while needed for account operation, legal duties, dispute handling or security checks. The period can vary with the type of record.

Change requests

Send a request through account help if a profile detail is wrong, you want a copy of stored data, or you want to ask about deletion. We may verify your identity first.

Privacy Policy Answers For Your Account

These Privacy Policy answers address the account and device questions you may have before using cendanabet.com. We keep each response tied to a practical step, from phone verification and cookie controls to a DANA receipt or a request for data changes.

It covers account details, phone verification, device and cookie data, payment references, activity records and contact requests. It also explains how we use, retain and protect those records under applicable local requirements.

We use your phone number for account verification and sign-in protection. If a request concerns profile data or a wallet record, we may use that verification step to reduce mistaken access.

Yes. The policy covers references connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. These references help us match a receipt or status without needing your wallet password.

You can send a data request through the account help path. We may ask you to confirm your identity before responding, then explain which records can be provided or changed where local law permits.

Cookies can remember a session and selected settings in your mobile browser. Clearing them may sign you out and remove preferences, after which phone verification or another account check may be requested.

Retention depends on the record and its operational, legal, security or dispute purpose. The Privacy Policy does not treat every record alike, and we can explain the applicable period through account help.

Use the account help route to request a correction or deletion review. Include the relevant profile detail, device or payment reference, and be ready for identity checks; the result depends on local law.

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